FAQs

Q: Is it legal?

A: There is no crime in buying cigarettes online for personal use.

 

Q: Are your products genuine?

A: 100% official stocks by original manufacturers with fresh production dates.

 

Q: Do you sell menthol or flavored cigarettes?

A: Yes. All items listed at our website are available for order and delivery.

 

Q.: How do I make a purchase?

A: Simply place an order and we’ll send you further instructions.

 

Q: What is your refund policy?

A: We guarantee full refund or reshipping in case your parcel is lost or stolen. In all other cases we refund only after receiving unopened products back to us with deduction of shipping expenses.

Q: What is your shipping procedure and delivery methods?

A: We dispatch within several days after payment is cleared. Regular mail shipping is absolutely free. Express Mail is 28 AUD per carton.